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Factors critical to a successful partnership include clear communications between partners, a robust suite of products and services; and a company’s reputation and reliability. The study reports that three-quarters of IT solution providers and 90 percent of telecom agents said effective communications between partners contributed most to the success of their partnerships over the last year.
EXIN’s multi-level program is based on job roles that prepare professionals for what they need in their daily work. They learn how to build, implement and maintain an overall ITSM system that benefits from the international ISO/IEC 20000 quality requirements.
The program‘s success has certainly not gone unnoticed: the first international itSMF magazine has already published results from the global workshops. The itSMF continues to champion the program, which it played an instrumental role in from the start: the ABC of ICT? has now been presented at itSMF events in Belgium, Canada, Denmark, Finland, Germany, Netherlands, Poland, Singapore, Spain, Sweden, Switzerland, UK and the USA.
Partner Engage 2010 is being held at the Signature at MGM Grand in Las Vegas, Nev., from November 2-4, 2010. Symantec’s annual partner conference includes various keynotes and breakout sessions addressing topics including the Symantec Enhanced Partner Program, which is designed to empower partners in becoming solution and market specialists to offer predictable growth while delivering greater value to customers. Enablement resources will also be shared that help partners differentiate themselves from the competition and maximize sales opportunities.
Oracle partners will also be hosted at the Oracle business partners Forum that will bring together more than 300 Oracle partners and executives. This Forum provides an opportunity to learn about vision and strategies directly from company executives and an opportunity to network with fellow Oracle customers and partners.
