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Experience, track record and accomplishments rank as the most important factors when evaluating job candidates, according to the study. But education and credentials such as certifications also rank high. For example, 86 percent of hiring managers indicate IT certifications are a high or medium priority during the candidate evaluation process.
The study indicated that certifications would become even more important as employers struggle to find individuals to fill job openings. Despite a virtual buyer’s market for hiring, roughly eight in ten HR executives in the United States said it’s challenging to find the right candidate with the right skill set to fill their openings. Many IT managers in the study shared a similar view: For certain positions, the pool of available talent is not as deep as they would like it to be.
David Bathiely Fernandez, EXIN sales manager for the French region who organized the event, discussed EXIN’s approach to ITSM. He shared how ITSM goes beyond the process of technology management. EXIN’s ITSM training and certification integrates all the concepts of comprehensive service management and is positioned as compass to help guide professionals in the use of a large selection of frameworks available today.
