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Changes in the IT service industry are requiring professionals to have more than just knowledge of service management principles. They have to know how to do their jobs. EXIN new publication “Qualifications for Professional Roles” (pdf) explains the current shift from theoretical certifications to role-based qualifications and the advantages this brings to both companies and professionals.
Symantec Managed Security Services puts aspects of security operations under the management of experienced specialists to offer organizations a higher level of protection for their mission-critical information assets. Symantec delivers real-time threat monitoring and analysis to minimize any impact on business operations and reduce overall security risk.
The Microsoft IT Academy creates a convenient and flexible learning environment that incorporates online learning, hands-on labs and face-to-face instruction. Microsoft provides lesson plans and an online curriculum, and I also develop my own activities and projects. It’s great because I can customize the program to meet the individual needs of my students.
